Return & Refund Policy

1. Eligibility for Returns:

• Returns are accepted within 15 days from the date of delivery.
• Products must be unused, unwashed, and in original condition with all tags and packaging intact.
• Customized, altered, or final sale items are non-returnable.

1. Return Process:

• To initiate a return, please contact our customer support team at TEROMANWOPE@gmnail.com with your order number and reason for return.
• Once approved, you will receive instructions for shipping the item back.

1. Refunds:

• Refunds will be processed to the original payment method within 7–10 business days after we receive and inspect the returned item.
• Shipping charges are non-refundable unless the return is due to a defective or incorrect product.

1. Exchanges:

• Exchanges are subject to product availability.
• If your requested item is unavailable, a refund will be issued instead.

1. Defective or Incorrect Items:

• If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with photos of the item.
• We will arrange a replacement or full refund at no extra cost.

1. Important Notes:

• Items must be securely packaged for return. We are not responsible for damage during return shipping.
• The company reserves the right to refuse returns that do not meet the above conditions.